COLLECTION & HOW USE
If you attempt to use the services and applications of our website and/ or choose to provide information to us, this website shall collect Personal Information from you. This information includes, but is not limited to: name, address, telephone number, mobile number and/or email address. Once collected, we will store your information for a reasonable period of time for record keeping purposes. The information that we store is sometimes deleted as space requires or in the normal course of business. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
HOW WE USE AND WITH WHOM WE SHARE THE PERSONAL INFORMATION WE GATHER
We assure you that the personal information we gather from you is used by us only as explained below.
SENDING YOU RESPONSES AND UPDATES, SPECIAL OFFERS AND PARTNER OFFERS
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Website, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Our subsidiary companies may also send you information about their services and products. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a TopShelfTraders business partner, we may also send the information you have supplied to the TopShelfTraders business partners that offer such products or services. Please be assured that these TopShelfTraders business partners have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked or registered for.
FACILITATING THE SUPPORT, RENEWAL, AND PURCHASE OF OUR PRODUCTS AND SERVICES
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may provide our subsidiary companies with your information so that they may send you information about their services and products. We may also provide the information you have submitted to us to a TopShelfTraders subsidiary, business partner, or independent reseller (either within or outside the United States) so that the subsidiary, business partner, or independent reseller can contact you and facilitate the support, renewal, and purchase of TopShelfTraders products and services. You may receive a communication directly from one of our subsidiaries, business partners, or independent resellers. Please be assured that any subsidiary, business partner, or independent reseller who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement. To find out the names and locations of the subsidiaries, business partners, and/or independent resellers to whom we have provided your information, please contact us at the address given at the end of this Privacy Statement.
YOUR ABILITY TO OPT-OUT OF FURTHER NOTIFICATIONS
From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified please use the unsubscribe option in our ICANN compliant emails, or please contact us at the address given at the end of this Privacy Statement.
If you receive a marketing communication from our subsidiaries, business partners or independent resellers, you should opt-out with that entity directly.
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this Web site, and improving our customer service and product offerings.
Circumstances may arise where, whether for strategic or other business reasons, TopShelfTraders decides to sell, buy, merge or otherwise reorganize businesses or business units in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is TopShelfTraders practice to seek appropriate protection for information in these types of transactions.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.
All collected information is stored in a technically and physically secure environment. While we use SSL encryption to protect Sensitive Information online, we also do everything in our power to protect PII (including Sensitive Information) off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect our end-users’ personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
ACCESSING AND UPDATING PERSONAL INFORMATION
When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our policies and take other actions otherwise permitted by law.
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
This Website is not intended for visitors that are minors or under eighteen (18) years of age. TopShelfTraders.com does not knowingly solicit or collect information from individuals under the age of eighteen (18). If we determine that we have inadvertently collected personal information from someone under eighteen (18) years of age, we will take reasonable steps to purge this information from our database. We encourage parents and guardians to spend time online with their children and to participate and monitor the Internet activities of their children.
CHANGES AND AMENDMENTS & NOTIFICATION OF CHANGES
228 Park Ave S
New York, NY 10003
Phone: +1 (855) 923-3190